How to use mitel feature access codes To use the feature codes to clear alarms: 1. Source) Call Features Managing Meet-Me Conferencing Access Codes See “Using Meet-Me Conferencing” on page 18 for more information about Meet-Me Conferencing. External Assignment Codes. The Mitel 5212 and 5224 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. The pbx recognizes this code and passes it on to the pms. System Properties > System Feature Settings > Feature Access Code. ). 60. For external calls, press the Outgoing button or enter the Outgoing Call access code (8 is the I wanted to set up a feature access code for the Maids so they can change the status of rooms. Do one of the following: To submit the Account Code, press the # key. Your System Administrator has the ability to customize many features on this phone. New Code. access code (8 is the default code), and then dial the phone number. Once assigned to a key on the phone turning it off and on should just be as simple as hitting the highlighted key on the phone. To activate Do Not Disturb from a remote station: 1. Installation will disable About Feature Access Codes Use of some features requires dialing access codes. ***** What's most important is that you realise There is no spoon. Ask your System Administrator for a list of codes you should use. Placing Conference Calls 1. Mitel 5312/5324 IP Phones User Guide Agents can be added and removed from agent groups using Feature Access Codes (FAC), a Feature Access Key (FAK) programmed on their set, or using Interactive Contact Center or Ignite. 92. While on the first call, press the CNF button to place the call on hold. Please contact our legal department at legal@mitel. Use of the Trademarks is prohibited without the express consent from Mitel. ; Page 3: Call Handling Call Handling Making a call: To Use Superset5(COV)phones to send feature access codes to turn off the message lamps. The codes are flexible and may be different than those in this guide. Getting Started The 6905 IP phone automatically begins the startup sequence as soon as it is connected. While on the first call, press the Conf button to place the call on hold. Participant access codes are a key security feature that prevents unauthorized persons from accessing a conference call. 56. 13)We have external hot desking users that have been having issues with Mid-Call features (invoking them inadvertently i. It seemed like a pretty jugheaded idea, but since we had extra ports, I went with it and put a set in the Phone Room and one on my desk. Ask your Administrator for a list of codes you Dial appropriate feature access code. Enter the extension number, or press the OUTGOING button or enter the Outgoing Call access code (8 is the default code), and then dial the telephone number. Learn how to use Do Not Disturb on your Mitel 5320e IP Phone. The pms decides the last code. The System Help files appear to call that FAC: Maid Status If you have a Mitel 5330E/5340E phone, follow these steps to learn how to program the feature keys via the Settings application. Make Busy will be removed from your set. Select Feature Access Code The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the Use of some features requires you to dial access codes. The Clear access code (8 is the default code), and then dial the telephone number. Most of the following feature codes work when your IP phone is idle. Have tried setting feature access codes for: Conference Call and even: Trunk - single break etc but 5330, 5320, 5340 specifications The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. The host can identify who has called in, when they To view this document on Mobile devices, please click "Download This Document” above. System is a Mitel 3300 running version 9. Download 92 pages, 1. To learn more, see Permissions and Notifications on page 10. 54 Kb. The Mitel 5330E phone offers 24 programmable feature keys, while the Mitel 5340E phone offers 48 programmable feature keys. Call Forwarding - Busy (Ext. For external calls, press the Outgoing button or enter the Outgoing Call access code (8 is the Page 84 Mitel 5320e/5330e/5340e User Guide To delete an existing Meet-Me Conference access code: 1. To enter an Account Code during a call on a 5312 IP Phone: Press ( TRANS/CONF). Explore the Mitel 5330e IP Phone feature codes, buttons, and Dial the Directed Call Pickup feature access code. The host can identify who has called in, when they Supervisors can initiate silent monitor from either a Mitel desk phone (using Feature Access Code) or from the Supervisor Client, Contact Center Client. ABOUT FEATURE ACCESS CODES Use of some features requires dialing access codes. The feature access code is #88. For external calls, press the Outgoing button or enter the Outgoing Call access code I'm trying to get the Loudspeaker Feature access code working on our 5224 IP phones. USING ADVANCED FEATURES Account Codes . French Lamp Signals Description Using Programmable Buttons To program a button To delete the characters entered Outside Line Access Codes To cancel the feature Extension Numbers Feature Code New Code Headset On/Off Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack on the back of the phone. 97 Mb 5330, 5320, 5340 specifications The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Ask your system administrator for a list of codes you should use. Dial the directory number. If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary MCD system. 33. Call Features Remote Programming If the Configuration Assistant feature is enabled for your system, Mitel recommends that you use Configuration Assistant instead of the Remote Programming To clear an alarm, you can use either the administrator feature codes or menu buttons. Then enter one of the following diagnostics feature codes shown below. To answer a call that is ringing at another station in Some business phones provide programmable feature keys, which allow you to access certain features by the touch of a button. Agents can be silent monitored regardless of the device they are using (Mitel desk phone, Contact Center Client softphone, or MiCollab softphone). Page 25: Call Park Call Park To retrieve a call parked by the attendant: 1. To correct an entry error, press the softkey. Use one of the following ways to engage the call: Lift the handset. 6 %âãÏÓ 629 0 obj > endobj 673 0 obj >/Filter/FlateDecode/ID[]/Index[629 65]/Info 628 0 R/Length 164/Prev 226209/Root 630 0 R/Size 694/Type/XRef/W[1 3 1 Hello. Place a call to the next conference party. Attendant Call Hold - Remote Retrieve *23 . Some conference calling services also allow the host to set up a for one-touch feature access. com for additional informa- Paging is initiated using individual lamp codes or portable staff locators. Dial the outbound dial digit, which is usually 9, followed by 011 (the international access code). for code lists. 4. Dial one of the following feature codes to clear the alarm: • Clear Network Alarm (9851): This feature code clears network-wide alarms on every node in the network, but it does not affect system alarms. See “ Default Access Codes “ and “Default Feature Codes” on . The problem is I cannot activate Call Fwd Follow Me. you need to dial the Trunk Access Code (also known as the Outbound Dial Digit), which is usually 9, followed by 1 and the 10-digit phone number. Dial 319 again to turn Handsfree Mode off. Home; Document Center; Business Phone Systems; Clearspan; Clearspan Technical Documents; Clearspan Feature Access Codes Quick Reference Guide; Clearspan Feature Access Codes Quick Reference • Feature Name: Preprinted list of all available station features. feature code, if applicable. You can also transfer calls to or create conference calls using your Speed Call keys in place of dialing out manually. Account Code *43 . Setting the System Day or Night Mode If there's no message on the display at all, try using the Message Waiting - Deactivate feature access code (FAC + DN of the set), and see if that helps. 2. 5320e IP Phone – User Guide . About Feature Access Codes . Dial the console ID and the Hold Slot number. The new button assignments are self labeled, which means the button labels automatically appear on the Display when the buttons are programmed. Use of some features requires dialing access codes. You do need to have a feature access code programmed. Press ( CANCEL). quickly access features that use feature access codes. Download Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your Phone FeatureFunction Important Note for Headset Users About Feature Access Codes Selecting Menu Options For Feature Access Codes Use of some features requires dialing access codes. 53. CALL NEXT PARTY TO Mitel 3300 manual Using advanced features, Account codes, Call park, Call pickup Models: 3300. 1. Explore the manual for tips on blocking calls and removing DND. 5312/5324 IP Phones User Guide FEATURE ACCESS CODES . If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. For a complete list of country codes, see the List of country calling codes Wiki page. Code. Press Clear Busy. ; After ACD Make Last Agent Unavailable on No Answer, select Yes by default. • Press the Do Not Disturb feature key. HANDSFREE MODE ON appears. You can then press the programmed buttons to activate features or place calls. However, if you are on an active call or if the IP phone is off-hook, you may need to press (Special) before you enter the feature code to activate the feature. The other thing you need to know is how to use the feature access code. The 5312 and 5324 IP Phones quickly access features that use feature access codes. If you are using the Mitel Status, then the status will follow the docs. To deactivate Do Not Disturb from a remote station: 1. Access Configuration Assistant as described in your existing phone user guide. I believe the Polycom can itself conference 2 callers, but looking for more than that. Find all Mitel Office Locations around the World All Office Locations. Press an inactive line button. One button would be used to join or leave each agent group to which the agent is a member. The phone Star codes can be utilized when using phones to perform various actions in a MiCloud phone system. Please note: Only the System Administrator can program line select and line appearance keys. Getting Started The 6910 IP phone automatically begins the startup sequence as soon as it is connected. Note: In addition to its robust standard features, the Mitel 5230 supports a range of advanced applications, including unified communications tools and collaboration software. Automatic IC Call Access – On/Off Automatic Trunk Call Access – Ring/Message Indicators , Selecting Menu Options , Using Your IP Phone with Mitel Unified Communicator Express , Using Your IP Phone in Remote Mode , About Feature Access Codes Manuals / Brands / Communications / IP Phone Park in Phone Assistant - Using the Phone Assistant (a Java-based application), a user can pause a current conversation and retrieve the call using the application's Parked Calls options. in Access Feature settings scroll through access code pages until you get to ‘message waiting deactivate’, next to that button to make the key a Private Speed Call key. 41. The documentation will tell you that you need to add an additional number to the feature access code to make it work. Feature Access Keys can be programmed on a Mitel multiline phone set. Mitel 5000 Dial 9 feature code Thread starter liquidshokk; Start date Feb 14, 2011; Status you have to go to system\devices\feature codes first change the outgoing extension from 8 to some other digit like 8999 temporarily, then change all of the 9xxx feature codes to 8xxx, then change all of the trunk extensions to 8xxxx, then you can The Mitel 6915 SIP IP phone is compatible with select Mitel call managers - MiVoice 5000, MX-ONE, MiVoice Office 400, MiVoice Connect . For quick access, you can assign feature codes, extensions, speed-dial numbers, trunks, or other resources to your programmable buttons. One of the codes is a Set Replacement code. • Primary Code: Enter the value of the Feature Access code. com for additional information. Ring/Message Indicators For Users on Resilient 3300 ICP Systems Mitel Line Interface Module Using Your IP Phone with Mitel Unified Communicator Express Tips For Your Comfort And Safety Don't Cradle the Handset! For using certain features of the Mitel One web application, you must grant permission to the app to access certain areas of your computer when the app generates on-screen messages asking for permissions when you log in for the first time after installation. The pms vendor had not set the maid codes on this system so they were getting fast busy when they entered the code. Using Programmable Buttons. The codes are variable and may be different than those in this guide. Learn more about Feature Access Codes. & Int. 91 Kb. to clear the light you will need an access code, i’ve just found that as well as being able to create a custom code, every system has a different access. 58. Each features a back-lit liquid crystal display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ring/message indicator. With informed hindsight, I'm sure it was just that the SS5's had the same COS as the VM ports, but it worked. 55 Kb. To use Forced Account Codes: Lift the handset. The 5324 IP Phone also supports modules such as the Line Interface manufacturer of the phone for information about such features. Dial the appropriate feature access code. Contact your System Administrator to find out which features and services are available to you on your phone system. Default Access Codes, Outside Line Access Codes, Extension Numbers, Default Feature Codes Default Feature Codes. Feature Access Codes (FACs) are used to access telephony features using the dialpad. Default Administrator Feature Codes Use the administrator phone to program the following system features. This guide explains how to use the basic features of your new Mitel MiVoice 6920 IP phone. Feature. 2. Feature Access Codes Use of some features requires dialing access codes. . Dial the number of the ringing station. Both models allow you to assign Features and Fixed Functions Keys or Applications (People, Settings, Call Forwarding, Feature Buttons Provide quick access to commonly used features. 391 Check the help on feature access codes. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential. Dial the Account Code digits. It features a back-lit liquid crystal display (LCD) screen, three About Feature Access Codes To use some features, you must dial access codes. See “Feature Buttons” on page 2 for descriptions. For Users on Resilient Mitel Communications Director (MCD) Systems . Benefits & Advantages of Participant Access Codes . Source) **70 . Download 56 pages, 434. The staff locator emits a bleep (or vibrates) when the bearer is paged. Have been asked if it is possible to make use of the Mitel ability to include up to 8 parties in a conference call. Mitel MiVoice 6940 IP Phone User Guide. The codes are flexible and may differ from those used in this guide. Upvote 0 The Mitel® Navigator is a full-feature, dual port, dual mode telephone that provides voice communication over an IP network. Dial the number of the station to which Do Not Disturb is to apply. I changed the system options form to utilize Feature Access Codes and set them in the FAC form. Lift handset. Select System options. Lift the handset. Manuals / Mitel / Cell Phone / Cell Module 5324 IP Phone only 5312/5324 IP Phones User Guide About Your Phone IP Phone Elements of Your Phone Feature Function Using Your IP Phone with Mitel Unified Communicator Express Ring/Message Indicators Selecting Menu Options Line Interface Module For Users on Mitel 5312 IP manual Feature Access Codes Models: 5312 IP. e. Mitel 5324 IP FEATURE ACCESS CODES . Press “No” until Make Busy? appears on the display. Not all features listed are available by default. Call pickup. This integration facilitates enhanced teamwork and communication among employees Use of the Trademarks is prohibited without the express consent from Mitel. CALL NEXT PARTY TO CNF appears. While on-hook, enter the Diagnostics Mode feature code (9900 or 9100) to enable/disable diagnostics mode. 01 Kb. If I wanted to remotely put my desk phone into DND using the SIP phone I can dial *61458 and my DND light turns on. Page 1 Mitel 5000 Telephone System; Page 2 Phone Keys & Key Descriptions The following identify the keys on the key panel of your 8528 phone. Download 58 pages, 768. Each features a back-lit liquid crystal display (LCD) screen, About Feature Access Codes Use of some features requires dialing access codes. Pickup * - Using soft keys on a phone, a user can pick up incoming calls ringing on another phone by dialing the ringing phone's extension. Follow the voice prompts to select the IP Phone Mitel MiVoice 6930 IP Phone User Guide. About Feature Access Codes. DIAGNOSTICS ON/OFF appears. Dial appropriate feature access code. Download 60 pages, 739. For details on all the available features and options, refer to the . The phone Mitel 8528 Default Access Codes, Default Feature Codes . If the code doesn't work, a system administrator will need to log into the MN3300 using their login ID and password in order to check the Feature Access Code Assignment. For information about how to use the feature codes, see Feature access codes on page 21. Press the Direct Paging feature key or dial the appropriate feature access code. To view this document on Mobile devices, please click "Download This Document” above. See the following table for descriptions. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: Page 24: Using Advanced Features USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. For more information on how to use access codes, see Feature access codes on page 23. For external calls, press the Outgoing button or enter the Outgoing Call access code (8 is the keys can be useful as they can be programmed to dial di rectly to an internal or external number or quickly access features that use feature access codes. Hang up. Download 41 pages 28. Ask your Administrator for a list of codes you should use. Pickup. CALL BASICS Making and Answering Calls To make a call: 1. Whenever I dial it I get NOT ALLOWED and a busy tone. Account Code – Follow Calls. When a Private Speed Call key is pressed, the call is considered private and caller ID information is not In this video, we discuss best practices for using wrap codes with the Mitel/ShoreTel Enterprise Contact Center (ECC) platform. Page 99 Basic Programming Table 13: Feature Codes (continued) Code Feature Key Code Feature Override (Intrude) To program features using Feature codes: • Using the phone dialpad, enter the Program Feature Key access code. Using Ring Intercom Always. Use of some features requires you to dial access codes. We are using (MCD 4. Dialpad Buttons Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter characters when using features that require text input. If another extension has Handsfree Mode enabled for incoming internal calls (see the previous section), you can use Ring Intercom Always to override Handsfree Mode on the extension, requiring the called party to Feature Buttons Provide quick access to commonly used features. The codes are flexible and may be different If applicable, after Replacement Access Code, enter the replacement access code programmed on the telephone system. Phone Lock prevents access to the features on a phone, with the following exceptions: Press the Phone Lock feature key or enter the Phone Lock Feature Access code. To use some features, you must dial access codes. 1 SP2 - SW load: 10. FEATURE ACCESS CODES . Feature access code 35 is the maid in room code. So feature access code 35=*7 To use Handsfree Mode: With the handset on-hook, dial 319. 38 Kb. If I want to disable DND I can dial *62458 from my SIP phone and the light goes off so I know the SIP phone can access feature codes. 1. Both phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings. • Enter the feature code listed above. telephone feature descriptions Handset (Up) (Down) Provides volume control for the ringer, handset, If you are using a headset or if you are in Handsfree Mode, and speaker. Page. This code can be up to four digits in length. Some conference calling services also allow the host to set up a unique access code for each caller to augment security. FEATURE ACCESS CODES FEATURE ACCESS CODES. Mitel 5224, 5212 manual Feature Access Codes Models: 5212 5224. To check the Feature Access Code Assignment: Log in & click on System Administration tool. 1 About this guide This guide explains how to use the basic features of your new Mitel 6915 SIP IP phone. Visit our website for more val Page 2: Feature Buttons QUICK REFERENCE GUIDE Mitel 5330e Quick Reference Guide (Mitel 5000 Communications Platform) Feature Buttons Feature Code Feature buttons provide quick access to commonly used ACD Agent – Log In/Out features. In the Folio Documentation, there should be info on that. page 21. The Mitel 6940 SIP Phone supports Mobilelink, a feature that provides seamless mobile integration using Bluetooth wireless technology. 5312/5324 IP Phones User Guide. The System Help files appear to call that FAC: Maid Status. Note that the Trunk Access Code can be set to a number other than 9. Feature Buttons Provide quick access to commonly used features. Ask your System Administrator for a list of codes you Benefits & Advantages of Participant Access Codes . access code (8 is the default code), and then dial the telephone number. If neither of these help, issue the Maintenance Command "locate feature extension <DN>" and see if the MWI is a Callback Message or Dialed Message Waiting. Mitel 5312/5324 IP Phones User Guide , FEATURE ACCESS CODES , - 48 - , Mitel 5312/5324 IP Phones User Guide , - 49 - Manuals / Brands / Cell Phone / Cell Phone / Mitel / Cell Phone / Cell Phone Mitel 5312 FEATURE ACCESS CODES . From the phone, Just hit the Superkey. 1 TO INITIATE A Well I have not used that feature before so I just set up a key on my phone and set it to “make busy”. For Users on Resilient 3300 ICP Systems . Select System Administration. The 5312 and 5324 IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated Protocol (SIP). ENTER FORWARD DEST appears. handing off etc. ; After ACD Real-Time Events Feature Level, set the value to 1. User guide for Mitel 3300 ICP Navigator IP phone, covering features, call handling, advanced features, customization, and Task Bar application. Phone Lock . ; If applicable, after Registration Access Code, enter the registration access code programmed on the telephone system. Mitel manual About Feature Access Codes, For Users on Resilient 3300 ICP Systems Models: 3300. Dial the appropriate feature access Setup according to the mitel pms document. To cancel the feature: Press *. 5312/5324 IP Phones User Guide , FEATURE ACCESS CODES , - 46 - , 5312/5324 IP Phones User Guide , - 47 - Manuals Mitel 5324 IP FEATURE ACCESS CODES . You can also transfer calls to or create conference calls using your I wanted to set up a feature access code for the Maids so they can change the status of rooms. Press #. %PDF-1. Manuals / Brands / Communications / Telephone / Mitel / Communications / Telephone Mitel 8528 Default Access Codes, Default Feature Codes. Download 60 pages 9. Dial the desired "country code" followed by the local number. placing calls on hold. •Answer a mobile phone call using your 6940 SIP Phone. 3. The codes are flexible and may be different than The Mitel 5212 and 5224 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. NOTES. I think you can plug in the new set and enter the replacement code followed by the extension of that device to have it switched automatically. Mobilelink highlights include the ability to: •Sync your mobile phone’s contact list with your 6940 SIP Phone. Dial the Call Park - Remote Retrieve feature access code. • Press a programmable key. Ask your Administrator for a Mitel 5320e Phone Lock . Placing Ad Hoc Conference Calls 1. If applicable, after Replacement Access Code, enter the replacement access code programmed on the telephone system. Navigation Buttons Use the navigation buttons to page through Display screens. "Mitel") or others. I have checked the CoS, the Interconnect Restriction and the Station Service Assignment Form and as far as I know they are all ok. oygpxi cnkv byim dtyxrd cinkqq ynhibu pfegwg cgs itqvl hzusz kmwz irwvn cyoem knnxo ktei